Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the Kainosroofing.com and Kainos Roofing and Exteriors, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Kainos Roofing and Exteriors include kainosroofing.com and Kainos Roofing and Exteriors. By using the Kainos Roofing and Exteriors website, you consent to the data practices described in this statement.

Collection of your Personal Information
Kainos Roofing and Exteriors may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Kainos Roofing and Exteriors. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Kainos Roofing and Exteriors website. Kainos Roofing and Exteriors encourages you to review the privacy statements of websites you choose to link to from Kainos Roofing and Exteriors so that you can understand how those websites collect, use and share your information. Kainos Roofing and Exteriors is not responsible for the privacy statements or other content on websites outside of the Kainos Roofing and Exteriors website.

Use of your Personal Information
Kainos Roofing and Exteriors collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Kainos Roofing and Exteriors may also use your personally identifiable information to inform you of other products or services available from Kainos Roofing and Exteriors and its affiliates. Kainos Roofing and Exteriors may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Kainos Roofing and Exteriors does not sell, rent or lease its customer lists to third parties. Kainos Roofing and Exteriors may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Kainos Roofing and Exteriors, and they are required to maintain the confidentiality of your information. Kainos Roofing and Exteriors will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kainos Roofing and Exteriors or the site; (b) protect and defend the rights or property of Kainos Roofing and Exteriors; and, (c) act under exigent circumstances to protect the personal safety of users of Kainos Roofing and Exteriors, or the public.

Security of your Personal Information
Kainos Roofing and Exteriors secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen
Kainos Roofing and Exteriors does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Kainos Roofing and Exteriors by contacting us here:

Changes to this Statement
Kainos Roofing and Exteriors will occasionally update this Statement of Privacy to reflect company and customer feedback. Kainos Roofing and Exteriors encourages you to periodically review this Statement to be informed of how Kainos Roofing and Exteriors is protecting your information.

Effective Date: March 25, 2026
Company: Kainos Roofing & Exteriors
Contact: 1411 Yale St. Houston, TX 77008 | info@kainosroofing.com | 713.487.5255

1) Overview

We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, chat, phone, and messaging services.

2) Information We Collect

We may collect:

Contact information (name, phone number, email, address)
Service information (project/job details you provide)
Communication data (messages, call logs, emails, SMS/MMS interactions)
Website/app data (IP address, device/browser info, cookies/analytics)

3) How We Use Information

We may use your information to:

Provide estimates, schedule appointments, and deliver services
Respond to inquiries and provide customer support
Send service updates, reminders, and (if you opt in) marketing messages
Improve our operations, website, and customer experience
Comply with legal obligations and prevent fraud/abuse

4) Text Messaging & Mobile Information (A2P/10DLC Privacy Disclosure)

If you opt in to receive SMS/MMS from us, we may send messages related to:

Appointment scheduling/updates
Estimates and project communications
Customer support and service notifications
(If separately opted in) promotional/marketing messages

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers (“subcontractors”) who help us operate our business (e.g., customer support, communications platforms), but they may only use your information to provide services to us.

Text messaging originator opt-in data and consent will not be shared with any third parties.

5) Consent, Opt-Out, and Help

Consent: You only receive SMS/MMS if you provide express consent (e.g., via checkbox, keyword, or written request).
Opt-out: Reply STOP to cancel SMS/MMS at any time.
Help: Reply HELP for help or contact us at <SUPPORT_EMAIL> or <SUPPORT_PHONE>.
Message & data rates may apply. Message frequency varies.

6) Cookies & Analytics (optional)

We may use cookies and analytics tools to understand website traffic and improve performance. You can control cookies via your browser settings.

7) Information Sharing (General)

We may share information:

With vendors who perform services for us (hosting, communications, analytics)
To comply with law, enforce policies, or protect rights/safety
In a business transfer (merger/acquisition), with appropriate safeguards

We do not sell personal information.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission is 100% secure.

9) Your Choices

You may request access, correction, or deletion of your personal data where applicable by contacting <SUPPORT_EMAIL>.

10) Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision.

Terms and Conditions

Program Description

By opting into our SMS program, you agree to receive text messages from Kainos Roofing and Exteriors regarding roofing and exterior services.

Customer Care

For assistance, contact our customer care at713.487.5255.

Legal Disclaimers

By participating, you agree to our terms and conditions and privacy policy. We reserve the right to modify these terms at any time.

Effective as of April 1, 2025

Effective Date: March 25, 2026
Company: Kainos Roofing & Exteriors
Contact: 1411 Yale St. Houston, TX 77008 | info@kainosroofing.com |713.487.5255

1) Acceptance of Terms

By accessing our website, submitting a form, booking an appointment, or communicating with us (including by phone or text), you agree to these Terms.

2) Services

We provide Roof Replacements, Roof Repair, Roof Rejuvenate, Window & Door Replacements, Siding, Gutters. Any estimates, timelines, and availability are subject to change.

3) User Responsibilities

You agree to provide accurate contact information and to use our website and communications channels lawfully. You may not misuse our systems, send harmful content, or attempt unauthorized access.

4) Calls, Recording, and Electronic Communications (optional but common)

You consent to receive communications from us electronically (email, phone, SMS/MMS), consistent with your preferences and applicable law.
Calls may be recorded for quality assurance and training where permitted by law.

Mobile Messaging Terms of Service (SMS/MMS)

This section is included to meet mobile program requirements (A2P/industry expectations): brand/program name, support contact, opt-out instructions in bold, recurring message disclosure, and a description of the program.

A) Program/Brand Name

Kainos Roofing & Exteriors Mobile Messaging Program

B) Program Description

By opting in, you agree to receive SMS/MMS messages from Kainos Roofing & Exteriors about:

Appointment reminders and scheduling updates
Estimates, job/project communications, and service notifications
Customer support
(If separately opted in) promotional or marketing offers

C) Message Frequency

Message frequency varies based on your interactions with us (e.g., appointment confirmations, project updates). If you are opted into marketing, you may receive up to 3+ messages per Week.

D) Costs

Message and data rates may apply. Please check with your mobile provider for details.

E) Opt-Out (must be clear; best practice is bold)

Reply STOP to cancel at any time.

F) Help / Customer Support

Reply HELP for help, or contact us at:
info@kainosroofing.com or 713-487-5255.

G) Carriers and Delivery

Carriers are not liable for delayed or undelivered messages.

H) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) or have permission of a parent/guardian to opt in.

I) Privacy

Your use of the mobile messaging program is also governed by our Privacy Policy:

We do not share mobile information for marketing/promotional purposes.

5) Limitation of Liability (basic)

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services or communications.

6) Changes to Terms

We may update these Terms from time to time. Continued use of our website/services indicates acceptance of the updated Terms.

7) Governing Law

These Terms are governed by the laws of Texas. Any disputes will be handled in Texas unless otherwise required by law.